Store Policy
Relevant information
It is a necessary requirement for the acquisition of the products offered on this site, that you read and accept the following Terms and Conditions that are written below. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All the products that are offered by our website could be created, collected, sent or presented by a third website and in this case they would be subject to their own Terms and Conditions. In some cases, to acquire a product, the user will need to register, with the entry of reliable personal data and definition of a password. The user can choose and change the password for his account administration access at any time, if he has registered and that is necessary for the purchase of any of our products. O-MONAMOUR does not assume responsibility in the event that said key is handed over to third parties. All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of the stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases, verification by email may be required. The prices of the products offered in this Online Store are valid only for purchases made on this website.
Privacy
O-MONAMOUR guarantees that the personal information you send has the necessary security. The data entered by the user or in the case of requiring a validation of the orders will not be delivered to third parties, unless it must be disclosed in compliance with a court order or legal requirements. Subscription to advertising email newsletters is voluntary and could be selected when creating your account. O-MONAMOUR reserves the rights to change or modify these terms without prior notice.
Refund and guarantees
In the case of products that are irrevocable non-tangible merchandise, we do not issue refunds after the product is shipped, you have the responsibility to understand the characteristics before purchasing it. We ask that you read the description carefully before purchasing. Exceptions to this rule are only made when the description does not match the product. There are some products that may have a guarantee and possibility of reimbursement, but this will be specified when purchasing the product. In such cases the warranty will only cover factory faults and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by improper use. The terms of the warranty are associated with manufacturing and operating faults under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes: According to the technical specifications indicated for each product. In environmental conditions in accordance with the specifications indicated by the manufacturer. In specific use for the function with which it was designed at the factory. Under electrical operating conditions in accordance with the specifications and tolerances indicated.